Shipping policy
Good Sleep Shipping Policy
At Good Sleep, we are committed to delivering your order quickly and safely. Please review our shipping policy below for complete details regarding delivery timelines, shipping methods, and tracking information.
Free Shipping
We offer free shipping on all orders placed through our website. There are no hidden fees or shipping surcharges—what you see at checkout is what you pay.
Order Processing & Dispatch
All orders are carefully processed and prepared for shipment within 1–3 business days of purchase. During this time, we verify your order details, prepare your items, and arrange for shipment with our carrier.
Note: Orders placed on weekends or holidays will be processed on the next business day.
Estimated Delivery Time
Once your order ships, you can expect delivery within 5–8 business days. This timeframe is dependent on your location and does not include weekends or federal holidays.
Shipping Method
All orders ship via UPS Ground. UPS Ground is a reliable and cost-effective shipping method that covers the continental United States and select international destinations.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with your UPS tracking number and a link to monitor your delivery in real-time. You can use this tracking information to stay updated on your package's location and estimated arrival date.
Delivery Exceptions
While we strive to deliver all orders on time, occasional delays may occur due to weather, natural disasters, carrier backlogs, or other circumstances beyond our control. In such cases, your UPS tracking number will reflect any updates. If you have concerns about a delayed shipment, please contact our customer service team.
Recipient Information
Please ensure that the delivery address you provide at checkout is accurate and complete. UPS requires a valid address to complete delivery. If your address is incorrect, please contact us as soon as possible to update it before your order ships.
Questions About Your Shipment?
If you have any questions about your order, shipping status, or delivery, please reach out to our customer service team. We are here to help and will be happy to assist with any concerns.
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Last Updated: April 2026